Streamline Your Workflows with ODMS Cloud: A Comprehensive Guide
In busy connected business environments, efficient workflow management is crucial for productivity and success. The OM System’s ODMS Cloud solution offers a powerful, scalable platform designed to streamline dictation and transcription processes for businesses of all sizes.
In this blog post and video below, we will explore how ODMS Cloud Administrators can leverage the ODMS Cloud workflows and routing rules to optimise their dictation and transcription workflows, regardless of where your staff are; home, office, interstate or overseas.
Understanding Workflows and Routing Rules
ODMS Cloud enables administrators to create customised workflows that direct dictation audio from authors to transcription typists or typing pools based on specific criteria, such as the author's ID or a worktype ID. Here’s how it works:
1. Simple Author-Typist Workflow: For straightforward scenarios, a direct workflow can be established from a single dictation author to a single typist. For example, if Bruce is dictating and Sheila is his typist, the audio will be routed directly from Bruce to Sheila via ODMS Cloud.
2. Template Integration: ODMS Cloud allows for the integration of document templates into workflows. When a typist begins transcription, the corresponding document template (e.g., letterhead) automatically opens. This ensures consistency and saves time.
3. Work Type IDs: Administrators can define work type IDs within ODMS Cloud. Authors can select these work types during dictation, which helps route the audio appropriately and informs the typist about the nature of the dictation. Worktypes can also determine which document template is opened. For instance:
- Standard: Linked to a general letterhead template.
- Medical: Linked to a medical document template.
- Legal: Linked to a legal document template.
ODMS Cloud Scalability and Flexibility
ODMS Cloud is designed to scale with your business, whether you have one author and typist or a large team spread across multiple locations. The cloud-based nature of the solution ensures that dictation audio can be routed seamlessly regardless of physical location, supporting hybrid work environments.
ODMS Cloud Dynamic Workflow Management
Administrators have the ability to adjust workflows dynamically through the ODMS Cloud web portal. This is particularly useful for managing workload distribution, such as re-routing dictations when typists are unavailable or assigning overflow work to different typists or typing pools.
Benefits of ODMS Cloud
- Enhanced Productivity: Automated routing and template integration streamline the transcription process.
- Flexibility: Supports hybrid work environments with seamless audio routing.
- Scalability: Grows with your business needs, accommodating any number of users.
- Ease of Management: Intuitive web portal for easy workflow adjustments.
ODMS Cloud Free Trial and Support
Dictate Australia offers a free, no-obligation 30-day trial of ODMS Cloud. We will assist in setting up your account, configuring trial licenses and providing support throughout the onboarding process to ensure a smooth transition.
Get Started Today
Discover how the OM System’s ODMS Cloud solution can transform your business operations. Contact us today for help, advice, more information or to arrange your free trial.